Best Full-Service Investment Firms Ranked by Investors: J.D. Power — 2014
Satisfaction levels are up at some firms, but there’s a clear satisfaction gap between investors under 35 and older ones
Overall investor satisfaction with full-service investment firms continues to rise, according to the J.D. Power 2014 U.S. Full Service Investor Satisfaction Study, released early Thursday. However, there’s a clear satisfaction gap between young investors (35 years and younger) and older investors, the group notes.
The industry average rose to a satisfaction score of 807 (out of 1,000) from 789 in 2013. But the four wirehouses all fell below the average score this year.
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